This Policy does not apply to information we collect about employees, job applicants, and independent contractors. It also does not apply to information that we process on behalf of our customers. We do not control how our customers use or otherwise process information we process on their behalf, and you should consult with the applicable customer to understand how they use information they receive from Ozette.

1. What Kinds of Information Does Ozette Collect?

We may collect information about you on or through our Services — directly from you, automatically when you access our Services, and from unaffiliated parties.

a. Information You Provide to Us Directly. We collect information when you voluntarily submit it, such as when you contact us by email or phone. The types of information may include name, job title, email address, telephone number, employer name, marketing preferences, and other information you provide.

b. Automatically Collected Information. When you use our Site, we and our vendors automatically collect information about your device and how you use the Site, which may include your IP address, browser type and language, operating system, the state or country from which you accessed the Site, device IDs, referring and exit pages and URLs, platform type, clicks, domain names, landing pages, pages viewed and their order, time spent on pages, the date and time you used the Site, and error logs. We may use cookies or similar tools to track, measure, and analyze usage patterns. You may set your browser to refuse certain cookies, though some functionality may then be restricted.

c. Information Collected From Other Parties. We may collect information about you through our affiliates or non-affiliated parties — for example, from LinkedIn if you communicate with us there, or from colleagues who provide information about prospective customers. We may combine this with information we collect elsewhere.

2. How Does Ozette Use the Information We Collect About You?

We may use information about you to:

  • Maintain, operate, provide, and improve the Services and other products and services we may offer;
  • Respond to your requests for information, including customer support;
  • Personalize your experience and internally analyze our Services;
  • Provide you with newsletters, advertisements, and other promotional communications;
  • Detect fraudulent use and maintain the security of the Services;
  • Communicate with you and comply with applicable laws and regulations;
  • Process payments for the Services;
  • Establish, exercise, or defend our legal rights; and
  • As otherwise authorized or directed by you.

We may aggregate and/or de-identify any information we collect so that it can no longer be linked to you, and may use or disclose de-identified or aggregated information for any purpose, including research, benchmarking, and marketing. You can unsubscribe from marketing emails at any time; we may still send administrative emails regarding our products and services.

3. In What Circumstances Might We Disclose the Information We Collect?

We may disclose your information to: affiliates and subsidiaries; vendors that perform services for us (hosting, email, legal, payments, security, fraud prevention, analytics); third parties in connection with a business transaction such as a merger or sale of assets; law enforcement, regulators, and other parties for legal reasons; and otherwise with your consent or at your direction.

4. Residents of the European Economic Area and United Kingdom

Ozette is considered the "data controller" of the personal data we handle under this Policy. Our legal grounds for processing include contractual commitments, your consent (where required), our legitimate interests, and legal compliance. Residents of the EEA and UK may have rights to request access to, correction of, deletion of, restriction or portability of, or objection to the processing of their personal data, and to revoke consent. Certain information may be exempt under applicable law. To exercise these rights, contact us at support@ozette.com. You also have the right to lodge a complaint with the relevant supervisory authority, though we encourage you to contact us first.

5. California Do-Not-Track Disclosure

Some browsers have a "do not track" feature. At this time, our Site does not respond to browsers' "DNT" signals.

6. Security of the Information We Collect About You

We implement a variety of technical and organizational measures to protect your information against accidental or unlawful access, destruction, loss, misuse, change or damage. However, no Internet or email transmission is ever fully secure or error-free.

7. How Long We Retain Information We Collect About You

We retain the information we collect for as long as necessary to fulfill the purposes of collection or for legal obligations, including reporting, legal, and accounting obligations.

8. Information From Children

The Services are not intended for minors under 16. If we discover that an individual under 16 has provided us with information, we will delete it to the extent required by the Children's Online Privacy Protection Act or other applicable law.

9. Third Party Websites and Services

The Services may contain links to third-party websites or services with privacy policies that differ from our own. We are not responsible for those practices, and recommend you review the privacy policies of any platform you access through our Services.

10. Consent to Transfer

Information collected from you will be transferred to the United States where the Services are hosted. You consent to this transfer. Please do not use the Services if you do not agree to the transfer and processing of information in the United States.

11. Changes to this Privacy Policy

We will review and update this Policy periodically and notify you of material changes in accordance with applicable law. By continuing to use the Services, you acknowledge the applicability of the updated Policy.

12. Contact Us

If there are any questions regarding this Policy, please contact us at support@ozette.com.